Jefferson Health Northeast

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Volunteer Services

Make a difference in the lives of people right in your own neighborhood... apply today!

Have you been looking for an opportunity to give something back to your community and gain personal enrichment at the same time? More than 200 people from the Northeast Philadelphia and Bucks County areas fulfill this same desire each week by volunteering their time. 

Our volunteers play a vital role in helping the hospitals to achieve their mission to provide quality service and exceptional care to their community. Volunteers at Jefferson Bucks, Frankford and Torresdale Hospitals assist staff members in providing services to patients and visitors which otherwise might not be available.

The volunteer services department offers two service programs, one for students and one for adults. Each offers a unique opportunity to enrich your life experience while assisting others. We realize that volunteering is a commitment of your time and is a decision that takes careful consideration. To help you learn more about volunteer opportunities at one of our hospital locations we've developed the following list of frequently asked questions regarding our volunteer duties and positions.

How much time will I spend volunteering?

The volunteer service requirement is to work four hours, one day a week. However, you may also work more than one day a week, if you like. Many volunteer assignments are flexible, and we make every effort to accommodate your schedule by offering day, and when appropriate, evening and weekend hours.

What will I actually do for the hospital?

There are many choices of assignments open to you. Volunteers are needed to assist in patient service areas, delivering newspapers, magazines and books, and servicing as hospitality ambassadors, offering snacks and beverages from a cart to our patients and guests. Several assignments help the different nursing staffs with tasks, and you may be assigned to assist in our emergency department. 

There are also opportunities open to you in many non-patient areas, such as food services, different departmental offices as well as within the volunteer services department. If you are a great "people-person," you can be assigned to one of our information/concierge desks, assisting visitors with directions and hospital informational brochures or at one of our wayfinding stations.

Will volunteering cost me anything?

No. Our volunteers are required to wear an identifying smock which is supplied to you when you begin your service. This smock becomes your personal property. Your personal transportation to and from the hospital is your own expense.

What will I receive in return?

The satisfaction of helping others and knowing that you will make a difference. Our hospital staff and patients appreciate the value of the gift of you and the tasks you provide. Our appreciation is expressed in many ways, including:

  • Free parking
  • Wellness Center privileges
  • Task specific training
  • Cafeteria (meal) vouchers
  • Annual recognition dinner
  • Hospital holiday luncheon
  • Hospital summer picnic

How do I apply for a volunteer position?

Adult Volunteer

You can apply for the adult volunteer program online. View the application here.

Student Volunteer

You can apply for the summer student volunteer program online. We offer a number of challenging volunteer opportunities for students age 16 and older. We offer an 8-week summer student volunteer program for interested students. Many of our students have such a rewarding experience during our summer program that they continue volunteering their time throughout the school year (when appropriate and possible).

As a volunteer you will have opportunities to serve our patients in several ways. There are many different assignments offered to students in several departments of the hospital.

A volunteer's service is important in helping our hospitals carry out our commitment of service to our patients and to the community we serve.

Participation in the summer student volunteer program will give the student opportunities for training in community service and to observe careers in the hospital healthcare arena.

Volunteers serve without pay and are responsible for their own transportation. A volunteer is expected to be reliable and regular in attendance.

Basic Requirements

  • Must be 16 years of age or older
  • Must be able to work a regular weekly assignment
  • Must have two school references completed by an adult teacher
  • Must meet medical immunization and background check requirements

All students accepted for the summer student volunteer program are required to attend an orientation session. After orientation, there will be on-the-job training. Staff and experienced volunteers will participate in the training process.

The dress code is outlined in the student handbook, which the student shall receive at orientation.

An ID badge will be issued at the orientation session and must be worn at all times while in the hospital.

It is important to note that there are only a certain number of designated summer student volunteer program positions available for service, so there may not be an opportunity for you at the time you are requesting to become a volunteer.

View the student application here.

"Paws for Patients" Pet Therapy Program Volunteer

The "Paws for Patients" Pet Therapy Program is an integral part of the care provided to our patients and a special way of providing comfort to our patients during their stay. In order to participate, you must register with the hospital as a volunteer and be certified by a recognized pet therapy program (Delta Society, Comfort Caring Canines, or Therapy Dogs, Inc.)

Paws for Patients - Application

For additional information, please call our volunteer services department at 215-612-4170.