Jefferson Health Northeast

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Notice of Nondiscrimination

DISCRIMINATION IS AGAINST THE LAW

Jefferson Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Jefferson Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Jefferson Health provides free aids and services to people with disabilities to communicate  effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, including qualified interpreters and interpreter services and information written in other languages.

If you need these services, ask your healthcare provider. Any questions or concerns regarding these services should be directed to Patient Relations at 215-612-4669.

If you believe that Jefferson Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Office of Compliance
Jefferson Health – Northeast
10800 Knights Road
Mansion House
Philadelphia, PA 19114; or call 215-503-6300.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Office of Compliance is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and  Human Services,  Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7597 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance Services Information >

For Individuals With Limited English Proficiency