Patient & Family Advisory Council

Improving healthcare. For people just like you.

Jefferson Health – Northeast works hard to make the patient experience as smooth and easy as humanly possible. With that in mind, we invite you to partner with us, focusing on enhancing the patient and family experience.

If you were a patient or a loved one of a patient, we invite you to offer your experience, insights, expertise, and perspectives. Your feedback will help us ensure we are providing an exceptional patient experience.

Meet our Community Team

Goals of the Jefferson Health – Northeast Patient and Family Advisory Council

  • Engage patients and their families in the process of ensuring quality care.
  • Gain knowledge, perspective and insight from the consumer’s point of view.
  • Share information with those in hospital leadership who can affect positive change.
  • Put good ideas into practice to improve the patient experience.

How To Contact Us

If you are interested in learning more about becoming a member of the Patient and Family Advisory Council, please contact:

Office of Patient and Family Experience

Tricia Nichols, Patient Experience Director
Patricia.nichols@jefferson.edu or 215-612-4787


Michele Ferguson-Davis, Patient Relations Manager
Michele.Ferguson-Davis@jefferson.edu or 267-587-9608

Jefferson Health – Northeast’s Patient and Family Advisory Council.
Have your experienced voice heard.