Notice of Nondiscrimination
DISCRIMINATION IS AGAINST THE LAW
Jeﬀerson Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Jeﬀerson Health does not exclude people or treat them diﬀerently because of race, color, national origin, age, disability, or sex.
Jeﬀerson Health provides free aids and services to people with disabilities to communicate eﬀectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Free language services to people whose primary language is not English, including qualified interpreters and interpreter services and information written in other languages.
If you need these services, ask your healthcare provider. Any questions or concerns regarding these services should be directed to Patient Relations at 215-612-4669.
If you believe that Jeﬀerson Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can ﬁle a grievance with:
Office of Compliance
Jefferson Health – Northeast
10800 Knights Road
Philadelphia, PA 19114; or call 215-503-6300.
You can ﬁle a grievance in person or by mail, fax, or email. If you need help ﬁling a grievance, the Oﬃce of Compliance is available to help you.
You can also ﬁle a civil rights complaint with the U.S. Department of Health and Human Services, Oﬃce for Civil Rights, electronically through the Oﬃce for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7597 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.